Here’s a brief overview of the security features of the shopping process.

Factors to pay attention to during shopping or online payment

• Read the information about the WISE Central Europe Association’s web-application, the conditions of payment.
• Consult the security conditions provided by the WISE Central Europe Association’s web-application, as these guarantee the security of your data.
• Keep track of the information related to your purchase – online payment.
• Keep track of your payment transaction information (transaction ID, authorisation number).
• Make sure that your confidential card information is never accessed by an unauthorised person.
• Use a browser that supports TLS encryption.

About security

TLS stands for Transport Layer Security. Our bank has a 256-bit encryption key that protects the communication channel. A company called VeriSign allows CIB Bank to use the 256-bit key that helps us ensure the secure TLS-based encryption. Currently, 90% of the world’s e-commerce uses this encryption method. The browser used by the customer encrypts the card holder’s data with the help of TLS before sending said data; thus, the data is sent to CIB Bank in encrypted form and cannot be interpreted by unauthorised persons.

Accepted cards

CIB Bank’s online payment system supports the use of Mastercard/Maestro bank cards, VISA and VISA Electron bank cards belonging to the VISA product family (Electron cards can only be used if authorised by the issuing bank) as well as web cards suitable for online use.

Payment steps

• On the WISE Central Europe Association’s web-application, select the currency and the amount of which you wish to pay by bank card. In addition to the amount and currency, you will need to provide your name and email address so that we can identify your payment. Identification is made much easier if you also provide a message and a reference number (e.g. invoice or proforma invoice number).
• Following this you will be redirected to CIB Bank’s site that guarantees secure payment, where you will need to provide your card details to start the payment process.
• After entering the card details, you can initiate the transaction by clicking on the Payment button.
• After successful authentication, the payment process will continue.
• After payment is completed, you will be redirected to the site of the WISE Central Europe Association’s web-application, where you will receive a confirmation of the result of the transaction.

In the event of payment by bank card, after a successful transaction – this means acceptance after verifying the validity of the bank card and the availability of necessary funds – CIB Bank will start debiting the Card Holder’s account with the consideration for the goods or services.

If you are not redirected from the payment page to the site of the WISE Central Europe Association’s web-application, the transaction will be considered unsuccessful. If you click on the »Back/Refresh« button of the browser on the bank payment page, or close the browser window before being redirected to the webshop, the payment will be considered unsuccessful.

If you would like to receive additional information about the result of the transaction – and in case of its failure – about the reason and the details, please contact your account managing bank.